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Info Center
Answers to Your Questions
We welcome your questions.

Below are some answers to common questions from our customers about insurance coverage. We hope you will always feel free to contact us with any question about our products, coverages, or services. You can e-mail your question, call 413-534-7355, or fax us at 413-536-9286. We welcome your questions and will answer them promptly.

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Glossary of Insurance Terms

Here you will find definitions for some of the insurance terminology you might either read within your policy information or discuss with your Goss & McLain service representative.

These definitions are edited from the Institute of Insurance Information Web site (www.iii.org). We encourage you to visit this consumer-friendly site for additional definitions or other general information about insurance.

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Goss & McLain Newsletter

  • Homeowner's insurance does not cover floods.  Flood insurance Western MassachusettsCUSTOMER ALERT

    Homeowners and renters can assure coverage for flood damage by purchasing flood insurance underwritten by the National Flood Insurance Program (NFIP), a…

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  • One-stop for car, home insurance cuts costs

    BUYER ALERT
    MA auto reform leads to healthy account savings

    After twelve months of “managed competition”, it is clear that auto insurance rate differentials between companies are relatively small.  But there…

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  • Upside-down Car Insurance Gap Insurance for AutomobilesPRODUCTS & SERVICES

    Let's say you bought a new car recently. Its book value today after two years and 52,000 miles on the odometer is $19,000. The amount outstanding…

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  • Driving Safety StatisticsSAFETY CORNER

    As a danger on the road, tired drivers are often compared to drunken drivers. In Massachusetts, authoritative safety sources estimate that tired drivers caused more than 600 collisions and 90 deaths in 2008. Drowsy driver legislation…

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  • Send us a copy of your title!

    Your title will show the release of the lien by the bank or other lender. We will remove the lender from your auto policy.  If you do not do this and you suffer a claim, the claim check will be issued in your name…

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Our Products

  • The best program is the one that provides just the right coverages for your situation, at the right cost.  For…

  • The best homeowner’s policy is one that provides the right protection for the value of your buildings and personal possessions…

  • “Can you afford to lose everything in your apartment or rental house to fire. theft or accident?”  Renter’s property and…

  • The best insurance program for your business is one that covers a broad range of risks, at the best cost. …

  • Our personal and business life insurance services begin with a Fact-Finding interview.  The focus of this interview is always on…